Dear Patient,

Most importantly I hope you and your family are remaining well during these unprecedented times.

Over the past few weeks High Locks has had to continuously adapt to government guidelines. New policies and practices have been implemented to ensure that all our patients and staff are receiving the safest possible care. Therefore, I appreciate your understanding and patience with us whilst implementing these.

Although we are limited to the procedures we can safely carry out, It has always been my upmost priority that you should all continue to have access to emergency dental care and advice during this time. I have therefore, taken the steps to offer all members of High Locks telephone access to a dentist 7 days a week. This will enable you any advice and dental prescriptions should you require.

I have currently been busy liaising with urgent dental centres that are being set up across the county, should you need any treatment. These centres will have all the necessary personal protective equipment to safely treat you. In the event of a dental emergency all patients are advised to call High Locks to be triaged by one of the dentists. A decision will then be made on whether you need to be referred to an urgent dental centre for treatment.

Patients who are due for appointments at the practice in the upcoming weeks will be contacted to reschedule their appointments (if you have not heard from us 1 week before your appointment e-mail us as soon as possible). This should ensure that all your treatment can continue once normal service resumes. Those of our patients on Denplan will receive their quota of routine appointments (examination + hygiene appointments). If any quota of Denplan routine treatment cannot be met by the end of this year we intend to carry it over into the following years quota. We understand that patients will want to be seen quickly and are currently looking at ways to extend our working hours/days to accommodate the demand.

As you are probably aware, medical services across the country are being restricted to accepting new patients and High Locks can only treat current patients registered at the practice. We will unfortunately be unable to offer any treatment to any new members or previous patients who have expressed a desire to join/rejoin our practice.

These are very uncertain times for all of us and should any additional changes need to be made I will endeavour to contact you as soon as I can. Please feel free to e-mail me at info@highlocksdentalpractice.co.uk should you wish to contact me to discuss anything.

Kind regards,

Cyrus Khela
Clinical Director

  • Exceptional Dental Care To Make You Smile

    Exceptional Dental CareTo Make You Smile

High Locks Dental Practice

You can rely on our sensitive and professional approach towards treating your oral care. Whether you are here for your regular dental check-up or just a filling, you can relax knowing that you will be made to feel fully comfortable and relaxed during your entire dental procedure. You can also discuss your individual requirements with our team members.

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