Complaints Procedure

The High Locks team is regulated by the General Dental Council

The Council requires us to:

  • Put patients’ interests first
  • Communicate effectively with patients
  • Obtain patients’ valid consent
  • Maintain and protect patients’ information
  • Have a clear and effective complaints procedure
  • Work with colleagues in a way that is in patients’ best interests
  • Maintain, develop and work within our professional knowledge and skills
  • Raise concerns if patients are at risk
  • Make sure our personal behavior maintains patients’ confidence in the dental profession

This practice operates a complaints process which aims to resolve any issues or concerns.

These should be addressed to:
Tracy Siddle – Practice Manager

High Locks Dental Practice
98a Bridge Street
Deeping St James

Tel No: 01778 347 677