Complaints Procedure

The High Locks team is regulated by the General Dental Council

The Council requires us to:

Put patients’ interests first
Communicate effectively with patients
Obtain patients’ valid consent
Maintain and protect patients’ information
Have a clear and effective complaints procedure
Work with colleagues in a way that is in patients’ best interests
Maintain, develop and work within our professional knowledge and skills
Raise concerns if patients are at risk
Make sure our personal behavior maintains patients’ confidence in the dental profession

This practice operates a complaints process which aims to resolve any issues or concerns.

These should be addressed to:
Tracy Siddle – Practice Manager

High Locks Dental Practice
98a Bridge Street
Deeping St James
Peterborough
PE6 8HA

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